Psychiatry /

Medication Management

Collective Care Clinic proudly offers medication management services for individuals at both the outpatient and intermediate levels of care (IOP & PHP). Our prescribing providers have expertise in complex and difficult to treat behavioral health conditions such as OCD, depression, anxiety disorders, bipolar disorders, and related conditions. The prescribing providers at Collective Care Clinic are covered under most insurance plans and will also provide services at an out-of-pocket cost if it is not covered under your plan (some insurance plans will allow for bills to be submitted for out-of-network reimbursement).

The frequency of visits with your prescribing provider will depend on several factors including the complexity of the condition being treated, the type(s) of medications prescribed, the level of care, and the type of program in which the individual is enrolled. At higher (intermediate) levels of care, individuals are required to see a prescriber weekly. When enrolled in one of the Extended Outpatient Programs (EOPs), the individual may be seen weekly or biweekly. At the outpatient level of care, the frequency of visits will be determined by the prescriber.

Requests for refills of medications must be made with 1-week advance notice. Refill requests made between sessions will be completed following the next scheduled session. If there is an urgent need for a refill (ie. no medication remaining), this will incur an out of pocket $20 urgent refill fee.

Individuals and families may request to communicate with a prescriber outside of a regularly scheduled session. This can be done by accessing our Contact Us page and identifying the “Medication Question” category. Please do not contact your prescriber directly via telephone or email. Clinic policy prohibits any provider or staff member from sending protected health information via electronic communication (e.g., email) with the exception of issues related to scheduling. Once your request has been received, it will be relayed to the prescriber.

Should questions or concerns arise between sessions that you feel cannot be addressed via our messaging system, you may request a brief phone consultation with our providers for an additional out-of-pocket fee. This fee will not be covered by insurance and is due at the time of service. You may also consider scheduling an additional, full between session, urgent appointment, depending on the issue. This appointment may or may not be covered by insurance, and will incur an “urgent appointment” fee not covered by insurance. For emergency or serious health concern issues, there is no additional consultation fee. Below are some examples of what is/is not considered an emergency or serious health concern.

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